Electrical Safety Tips and Frequently Asked Questions (FAQs)

    • What causes a Power Loss?
      A power loss could be caused by any unpredicted incident that cuts off the power to your electrical system. Examples of such are: weather storm or brownout, an energy shortage, or possibly branches/trees have fallen on power lines.
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      Phone:(905) 851-1999 | Email:admin@pinevalleyelectric.ca
    • What can I do to prepare for a Power Loss?
      A temporary measure would be to ensure you have an emergency kit ready which includes: candles, matches, flashlights and extra batteries. Another measure would be to ensure you have gas in your barbeque. However, these measures can only last for a minimum amount of hours. The best source of alternative power is to install a backup power system. This consists of a generator connected to a generator panel. For more information on Generators and Installations, please contact Pine Valley Electric.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • How are electrical surges produced? How does it affect my home?
      Surges can be generated by a number of different forces. Examples could be transitory (low level) surges from motors in appliances when they are switched on and off; or surge generated by a lightning strike (high level). The latter example can cause immediate and severe damages, however, the former (low level) example can degrade electronic components over time and shorten the life of your appliances/devices. To find out how to protect your home and properly install and use the various types of surge protectors, please contact Pine Valley Electric.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • What is an Arc Fault?
      An Arc Fault is an unintended Arc/Electrical discharge created by a current flowing through an unplanned path. Such as when a tree falls on a power line during a storm, creating a current discharge between conductors or the ground.
      Arcing creates a high intensity heat that, at the point of the arc, results in the burning of particles. These particles may easily ignite surrounding material, such as wood framing or insulation. The temperatures of these arcs could exceed 10,000 degrees Fahrenheit.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • What is AFCI? How does it prevent Arc Faults?
      AFCI stands for Arc Fault Circuit Interrupter. An AFCI is a product that is designed to detect a wide range of arcing electrical faults and help reduce the chances of an electrical system from being an ignition source for a fire. Electrical fires can be a silent killer occurring in areas of the home that are hidden from view and early detection.
      The objective of AFCI is to protect the circuit in a manner that will reduce chances of a fire. Arc Faults cannot be prevented, however AFCI can help to stop/interrupt the current before the damage is done. In addition, when this action is performed, the AFCI has tripped a specific circuit, allowing you to identify the source of the problem. To find out more about AFCI installation process, please contact Pine Valley Electric.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • Are Arc Fault Circuit Interrupters (AFCI) required?
      Yes. As of January 2002, AFCI’s are required by the National Electrical Code on all new construction homes and receptacles in bedrooms.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • Half the house has power and the other does not! What do I do?
      Initially you should check with your neighbour to see if they are experiencing the same problem.
      • If YES, then the problem is caused by a blown fuse in the transformer on the
      street. Report this problem by calling your local utility company.
      • If NO, then this could mean that an internal electrical problem exists in your
      home. Please contact Pine Valley Electric and a Master Electrician can be
      sent to troubleshoot the problem.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • What is the difference between a breaker panel and a fuse panel?
      Both devices (breaker or fuse) are designed to trip (turn off) in the event of an electrical overload. The difference is that a modern breaker is mechanical, can be reset and offer more protection. However, a fuse is a onetime trip only and must be replaced.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • What does it mean when my fluorescent lights are flickering or cycling?
      Flickering may indicate impending bulb failure, minor power fluctuation, and/or improperly installed bulbs. Cycling on and off is usually a clear indication of ballast and/or bulb failure. It is recommended when replacing a ballast to replace the bulb as well.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • When my air conditioner turns on, I notice my lights blink. Is this normal?
      Yes. This is a common occurrence when large motor/compressor loads start. These devices cause a minor momentary voltage drop, demonstrating itself as the blinking in your lights. This has no negative effect on the electrical equipment within your home.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
    • I have two telephone lines in my home. When I’m on the phone and the other line is in use, I hear the other conversation in the background. Why?
      This is commonly called Bleed Over and usually results from 1 of 3 conditions:
      1. Excessively long runs of wires within the home of non-twisted pairs.
      2. Loop wiring from phone station to phone station.
      3. A nick in the phone wire somewhere within your residence causing a weak
      interconnect between phone lines.
      Please remember if you have a problem with your phone wiring within your home, it is the responsibility of an electrician rather than the phone company.
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      Phone: (905) 851-1999 | Email: admin@pinevalleyelectric.ca
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